Frequently Asked Questions
What is your cancellation policy?
When a guest makes a reservation with a departure date more than 14 days in advance, a 50% reservation deposit is charged when the host accepts the reservation. Otherwise, the reservation total is charged in full.
Free cancellation for 48 hours after booking, so long as at least 14 days remain before the trip begins.
If cancelled more than 14 days prior to the start date of the trip:
➢ Refunded:
○ 50% of the booking total, including tax
○ Anything paid toward the protection package, including tax
➢ Not refunded:
○ The service fee, including tax
If cancelled less than 14 days prior to the start date of the trip:
➢ Refunded:
○ Anything paid toward the protection package, including tax
➢ Not refunded:
○ The entire booking total, including tax
○ The service fee, including tax
How Do I Pick-up & Drop-off?
We’re based in New Westminster, BC where the campervan is waiting for you to pick-up and where you can drop it off when you’re done with your trip.
Easily accessible by public transport - just a 10 minute walk from New Westminster skytrain station.
30 minute drive from YVR airport.
We also offer delivery for an extra fee.
How far can I drive?
Before your trip, hit up Google Maps to get an idea of how many km's you'll be travelling. You get 150km (or 120 miles) per day included with the vehicle, but if you think you'll exceed that, you should evaluate beforehand if you'll need to purchase additional mileage packs. These need to be added at the time of booking and Honest Camper would calculate any overages once the vehicle is returned which would be added to the final invoice.
200km / 125 miles per day INCLUDED
Add 1000km / 620 miles to your total $200
Each km over your daily limit $0.35 per km
Can I get a discount for booking a camper for longer?
Yes!
Once you book for 7 days, you receive a 10% discount. 15% for 30 days or more.
Can we travel to the US in a rented Campervan?
100% yes! You can take a rented Campervan into the US.